Text Messaging Done Right

Did you know that texts are 5 times more likely to be read than emails? Send your customers texts they will read and can respond to so that everyone is on the same page.

As the date and time of their service approaches, send reminder texts as well as directions and a clickable map link so your clients arrive on time and have the best experience possible, especially if your business can be hard to find.

Most of the time, if a customer has a great experience, they don't mind leaving a positive review for your business. In order to maximize the number of reviews you receive, it's important to make leaving a review as easy as possible for a guest. Send them a text politely requesting a review if they had a positive experience, or asking for what could have been better.

Remember, customers are 5 times more likely to read a text compared to an email, so maximize the number of reviews you have on Google, Facebook, or Yelp, and watch your business grow.